If you are not satisfied with your growing experience please reach out to us at hamama.com/help and we'll do our best to fix the situation! Due to the nature of our product, we cannot accept returns on used items or components of our system. We are determined to make sure you are satisfied and growing successfully, though, and are always happy to help solve any growing issues for you! You can find our return & order fixing policies here.
If 30 days have not passed since the purchase of your HAMAMA products, unopened product may be returned to Hamama for a refund of that product's price. Used products or components of products may not be returned. Hamama does not pay for return shipping, thus you are responsible for returning items to Hamama at the following address:
2550 Del Monte St. Suite 110
West Sacramento, CA, 95691
Refunds will be processed as soon as products are received and inspected.